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Signature Bindings

Terms and Conditions

If you are considering placing an order with Signature Bindings, the following terms and conditions will be of interest:

 

Prices, designs and details discussed on this web site are indicative only. Every binding is a unique as the client, so please discuss your needs in detail before you make any decisions.

Signature Bindings will offer you a fixed price for work undertaken, before you commit to buy. However, some work can only be priced accurately once the book(s) in question has been seen. Therefore a fixed price may only be offered once Signature Bindings has had the opportunity to assess the amount of work required. There is still no obligation on the client at this point. Signature Bindings accepts no responsibility for non-arrival of work sent to us by post or courier, or damage incurred in transit.

Once a piece of work has been agreed, payment may be required in advance. This enables the time required to be committed to the work without the risk of non-payment at the time of delivery. Payments should be by cheque, made payable to 'Glenn Malkin' although credit card payments can be accepted via PayPal. Please note there is a 3% surcharge for payment by credit card to contribute towards Paypal costs incurred.

Postage and packing costs, where applicable will be added to the price of the work, based upon the agreed delivery requirements of the client.

Written confirmation of the agreed details of the work will be the basis upon which work is carried out. Signature Bindings will not accept responsibility for changes to the instruction made by the client after this point, unless agreed by us in writing. Any/all text for labels or designs should be supplied clearly printed and will form the basis for such elements of the work unless agreed in writing by us in advance. E-mail communications will be accepted for such agreements.

Orders should only be considered accepted by Signature Bindings once the details of your order have been specifically acknowledged and agreed. Signature Bindings reserves the right not to accept orders it is unable to fulfil due to lack of appropriate material, inability to work within the clients timescales or where the scope or scale of work is outside that offered.

Completed work should be examined on delivery to ensure it meets the high standard set by us and rightly expected by you. Any faults apparent due to the work of Signature Bindings will be corrected free of charge provided we are notified of such faults within 14 days of receipt. Signature Bindings does not accept responsibility for damage due to excessive wear and tear, accidental or malicious damage, postal damage or other problems outside its direct control. Your statutory rights are unaffected by these terms.

Signature Bindings is not currently registered for VAT. However, should this status change in the future, VAT will be charged at the standard rate on all invoices.

 Signature Bindings is fully insured, backed by Lloyds, bookbinders scheme insurance contract No E504170.